Terms of Service

By accessing or using Primoria's services, including our website, platform, API, and AI agents (collectively, the "Services"), you agree to these Terms of Service ("Terms"). If you do not agree, you may not use our Services.

These Terms constitute a legally binding agreement between you and Primoria. We may update these Terms from time to time. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Account Creation

To access certain features of the Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you meet this requirement.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities

• Violate any applicable laws, regulations, or third-party rights
• Use the Services to transmit harmful, illegal, or offensive content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the Services
• Use automated systems (bots, scrapers) without written permission
• Interfere with or disrupt the Services or servers
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest user data without consent
• Use the Services to develop competing products or services
• Engage in fraudulent, deceptive, or misleading practices

AI-Specific Restrictions

When interacting with Primoria's AI agents, you agree NOT to:

• Attempt to manipulate, jailbreak, or bypass AI safety mechanisms
• Use the AI to generate harmful, illegal, or abusive content
• Extract training data or proprietary AI models
• Use AI outputs to train competing AI models without permission
• Misrepresent AI-generated content as human-created

Primoria's IP

All content, features, and functionality of the Services, including but not limited to:

• Text, graphics, logos, icons, images, and audio/video clips
• Software, source code, algorithms, and AI models
• Trademarks, service marks, and trade names
• Design, architecture, and user interface

are owned by Primoria or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works without our express written permission.

Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes, subject to these Terms. This license does not include any right to resell, redistribute, or commercialize the Services.

Your Content

You retain ownership of any content you submit, upload, or transmit through the Services ("User Content"). By submitting User Content, you grant Primoria a worldwide, royalty-free, non-exclusive license to:

• Use, store, and process your content to provide the Services
• Improve our AI models and algorithms (in anonymized form)
• Display your content as necessary to deliver the Services

Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not violate any third-party rights
• Your User Content complies with these Terms and applicable laws

AI-Generated Content

Content generated by Primoria's AI agents in response to your prompts is provided to you under a license for your use. However, we cannot guarantee the uniqueness, accuracy, or legal compliance of AI-generated content. You are responsible for reviewing and validating AI outputs before use.

Pricing and Billing

Certain features of the Services require payment. By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described in your subscription plan
• Provide accurate and current payment information
• Authorize automatic recurring charges to your payment method
• Pay any applicable taxes

Subscription Renewals and Cancellation

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.

Refunds

All fees are non-refundable except as required by law or as expressly stated in your subscription agreement. We reserve the right to modify pricing with 30 days' notice.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding accuracy, reliability, or completeness of content
• Warranties that the Services will be uninterrupted, secure, or error-free
• Warranties regarding the results obtained from using the Services

AI-Specific Disclaimer: Primoria's AI agents are advanced tools, but they are not perfect. AI-generated content may contain errors, inaccuracies, or biases. You should independently verify any information provided by our AI before relying on it for critical decisions.

We do not warrant that the Services will meet your requirements or that any defects will be corrected. Your use of the Services is at your sole risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMORIA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from unauthorized access to or use of your account
• Damages resulting from errors, omissions, or inaccuracies in AI-generated content
• Damages resulting from interruptions or delays in the Services
• Damages resulting from third-party content or services

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PRIMORIA IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Primoria and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of or inability to use the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content
• Any use of AI-generated content you created using the Services

Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Services will immediately cease.

Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if:

• You violate these Terms or our policies
• Your account has been inactive for an extended period
• We are required to do so by law
• Providing the Services to you is no longer commercially viable

Effect of Termination

Upon termination, all licenses granted to you will immediately terminate. We may delete your account and User Content. Sections of these Terms that by their nature should survive termination (including payment obligations, disclaimers, and limitations of liability) will remain in effect.

Informal Resolution

Before filing a claim, you agree to contact us at legal@primoria.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

Binding Arbitration

If we cannot resolve a dispute informally, you agree that any dispute arising from or relating to these Terms or the Services will be resolved through binding arbitration, rather than in court, except that:

• You may assert claims in small claims court if they qualify
• Either party may seek injunctive or equitable relief in court to protect intellectual property rights

Arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA). The arbitrator's decision will be final and binding.

Class Action Waiver

You agree that disputes will be resolved on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Primoria, Inc. is a Delaware corporation with its principal place of business in Dallas, Texas. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and you consent to personal jurisdiction and venue therein.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Primoria regarding the Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or government actions.

If you have questions about these Terms of Service, please contact us: